A Honeywell smart thermostat is an excellent way to optimize how you use your home comfort system. But like any mechanical system, you may occasionally experience a problem. With the digital display, Honeywell smart thermostats can provide an error code that trained technicians will use to understand what's going on. Here are some of the most likely error codes you might see on your Honeywell smart thermostat.
Honeywell Thermostat Error e42
You may receive this error code in the event that your home’s Wi-Fi connection did not supply an IP address for the thermostat to connect to. This can take place if your router does not complete the Dynamic Host Configuration Protocol, or DHCP. This process automatically transmits the necessary IP address for your thermostat to link up.
How to Fix Honeywell Thermostat Error e42
You can clear error code e42 by confirming that your router has enabled DHCP. When it does, you usually also need to power cycle the router and complete the initial setup process again with your thermostat. This should see to it that the DHCP is transmitted and connects to the smart thermostat.
Honeywell Thermostat Error e02
Error code e02 appears if the password for accessing your home’s Wi-Fi router is not correct. After this error code has appeared for 30 seconds, the thermostat’s digital display will automatically progress to the Wi-Fi setup screen so you can attempt to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you need to do to clear error e02 is make sure you’re entering the correct Wi-Fi password when configuring the thermostat.
Honeywell Thermostat Error 40
Error code 40 can pop up when the thermostat is informed that a heat pump or air conditioner’s monitoring system has identified a malfunction. Most often, this appears when the compressor isn’t running despite being instructed to. But this error code could also show up if power is shut off from the outdoor unit for a long period of time. A “High Pressure Fault” error, caused by obstructed airflow, can lead to this error code. And finally, you could encounter error code 40 if there’s an issue with the coolant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can examine the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for regular operation. If you reset the thermostat and error code 40 reappears, you should try to get in touch with an experienced technician.
Honeywell Thermostat Error e43
If the Honeywell thermostat displays error code e43, it is unable to communicate with the router, and by extension the Wi-Fi. This could happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with your wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Restart the router by unplugging it and leaving it that way for about 30 seconds. The thermostat could also be disconnected if you’ve recently updated the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Thermostat Error e1
Thermostats utilize sensors to detect the temperature outdoors and indoors. If a sensor breaks down, you might see error code e1 show up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A qualified technician can swap out the sensor and restart the thermostat, which should take care of error code e1.
Honeywell Thermostat Error 11n
Error code 11n may appear when the thermostat can’t detect a heating or cooling unit. This may mean that the equipment itself is malfunctioning and unable to connect with the thermostat. This can happen when the wiring is bad or even if the thermostat is faulty.
How to Fix Honeywell Thermostat Error 11n
A qualified technician can utilize a voltmeter to assess if there’s a faulty electrical connection. When the wiring on your existing HVAC equipment is bad, the technician can replace it. If the thermostat itself is the problem, it should probably be replaced.
Honeywell Thermostat Error e2
If you see error code e2 appear on your Honeywell smart thermostat, it could mean a few different things. In some cases, one of the sensors that detects the temperature isn’t operating properly. In other instances, it means the router was disconnected from its power source before the thermostat could complete the setup process.
How to Fix Honeywell Thermostat Error e2
In situations where the error code stems from sensor failure, a technician should troubleshoot and switch out the affected sensor. If the problem originates from disconnected power, all you'll need to do is verify the router stays on throughout the setup process.